Gaming is for entertainment, not to relieve stress. 312 app believes every player deserves to play in a healthy and mindful way. Our tools and guidelines are here to help you do exactly that.
Measures we have put in place to protect our players
Set a daily, weekly, or monthly deposit limit. Once set, it is applied automatically.
Set a time limit for each gaming session. When the time is up, 312 app will automatically send you an alert.
Take a break — temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Exclude yourself from 312 app permanently or for an extended period. This is completely free.
View your spending history at any time. Transparency is the first step toward awareness.
If you feel something is wrong, our trained support team is always here for you — in Bangla.
Responsible gaming means enjoying gaming consciously, deliberately, and within your own means. At 312 app, we believe gaming is entertainment – it is not a source of income, a way to cope with stress, and it should never be the cause of problems in your life.
Online gaming is growing in popularity across Bangladesh, and many people come to 312 app for entertainment. For some, however, gaming can eventually spiral out of control. This is not a sign of weakness – it is a health issue, and one that can be addressed.
Warning signs often appear before things get serious. If any of the situations below sound familiar, pause and reflect:
From day one, responsible gaming has been a core principle at 312 app. Our technology team continuously develops features that help players stay in control of their experience.
We believe a healthy, happy, and in-control player is the true asset of our platform. That is why, if signs of a problem are detected, 312 app will proactively reach out and offer support.
Sometimes the people closest to us notice changes before we do. If a family member or friend is concerned that someone is gaming excessively, they are welcome to reach out to our support team. We handle all enquiries with full confidentiality.
Seek help if any of the following apply to you
If 2 or more of these apply to you, please seek help. Reaching out takes courage.
Set daily, weekly, or monthly deposit limits at any time from your account settings.
Temporarily suspend your account for 24 hours, 1 week, or 1 month and clear your head.
Exclude yourself from the platform for 6 months or permanently. This decision cannot be reversed.
View your complete gaming spend history at any time and stay informed.
Using responsible gaming tools on 312 app is simple and straightforward. Just follow the steps below:
Log in to your 312 app account and go to the Profile section.
Look for the "Responsible Gaming" or "Safe Gaming" option in your account settings.
Choose a deposit limit, session time, or cooling-off period.
Once confirmed, the change will take effect immediately.
If you have any concerns or wish to self-exclude, let us know via Live Chat.
All responsible gaming tools are available free of charge and can be used at any time.
Responsible gaming is more than setting limits – it is a way of life. To play in a healthy way on 312 app, build these habits:
Decide how much you are willing to spend before you start playing, and stick to that limit.
Do not let gaming eat into time meant for work or family. Keep an eye on the clock.
Avoid gaming when you're angry, upset, or stressed. Your judgment is compromised at those moments.
Don't keep your worries to yourself – talk to someone you trust. Seeking help is a sign of strength.
Chasing losses is the biggest warning sign of a problem. Stop.
312 app is more than just a gaming platform – we are committed to building a responsible community. The health and safety of our players are the top priority in everything we do.
We commit to never encouraging excessive gaming, never targeting problem players with promotions, and always putting player welfare above profit.
This commitment is not a marketing statement – it has been a founding principle of 312 app since day one.
Responsible Gaming Support: [email protected]
Join 312 app and experience the benefits of responsible gaming for yourself. We are always here for you.